Why does Pettyjohn's stand head and shoulders above the rest? It isn't the top-of-the-line, best-in-the-industry equipment we use. It isn't our cool logo with the cute little guy. It isn't even that we use safe green cleaning agents to clean your carpets and Oriental rugs or have the most advanced equipment and technology to dry your water damaged basement quickly and effectively. The difference with Pettyjohn's that sets us apart from everyone else is our people.
PETTYJOHN’S IS ONE OF THE TOP 10 CLEANING AND RESTORATION FIRMS IN THE UNITED STATES BECAUSE WE TREAT OUR FELLOW WORKERS AND PRECIOUS CUSTOMERS WITH COMPASSIONATE EXPERTISE.
If you've ever called a carpet cleaning company to get information or schedule an appointment, you know how frustrating it can be. Most office staff for carpet cleaning companies are not very knowledgeable and are unprepared for your questions.
The only time you will reach an answering machine is when all of our phone lines are being used or the office is closed. If you have an emergency, you can leave a message in the Emergency Mailbox and our On-Call technician will respond immediately to the situation. We are available 24/7.
The office staff at Pettyjohn's is amiable, highly educated, and ready to answer your questions! Karen Pettyjohn, Office Manager, has over 15 years of on-the-job experience and is an IICRC-certified Journeyman Cleaning Technician herself! She's been working in the Oriental rug washing and carpet cleaning industry since 1990. Katie Reuther, Production Supervisor, is IICRC-certified in Water Damage Restoration, Applied Structural Drying, and Health and Safety.